Returns & Exchanges
Every return request should be intimidated within 7 days of receiving shipment. It should contain original packaging along with the tag intact, original box and original invoice.
If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. The 30-Day Return Policy is applicable to all products sold on www.satyapaul.com
While damaged or defective accessories are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit.
Product Specific Policies:
- Items should be returned in the original condition you had received them in.
- Please understand that we cannot accept returns under the following instances:
- Damages due to misuse of product
- Products with tampered or missing serial or UPC numbers or labels
- Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered.
- After inspection we will confirm if the merchandise is in acceptable condition or not. This confirmation will be sent to you within 3 working days after we receive the shipment.
- Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment.